Privacy Policy

1. Introduction

Realistic Refinement - Hair and Makeup Guy ("we," "us," or "our"), located at 118 N Market Blvd, Suite A, Chehalis, WA 98532, is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us for services.

2. Information We Collect

We may collect the following types of information:

• ✦Personal Identification Information: Name, email address, phone number, and any other information you voluntarily provide when contacting us or booking a consultation.
• ✦Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on pages.
• ✦Communications: Records of correspondence if you contact us via email, phone, or SMS.

3. How We Use Your Information

We use the information we collect to:

• ✦Schedule and manage consultations and appointments
• ✦Respond to your inquiries and provide customer service
• ✦Send appointment reminders and follow-up communications
• ✦Send SMS text messages if you have provided consent
• ✦Improve our website and services
• ✦Comply with legal obligations

4. SMS Text Messaging

By providing your phone number and contacting us via SMS, you consent to receive text messages from Realistic Refinement - Hair and Makeup Guy. Message and data rates may apply. Message frequency varies. You may opt out at any time by replying "STOP" to any text message you receive from us. For help, reply "HELP" or contact us at 360-962-7526.

We do not sell, rent, or share your phone number or SMS consent with third parties for their marketing purposes.

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• ✦Service Providers: Trusted third-party vendors who assist us in operating our website or conducting our business (e.g., scheduling software, email providers), subject to confidentiality agreements.
• ✦Legal Requirements: When required by law or to protect our rights and safety.

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly without cookies.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately.

10. Your Rights

Depending on your location, you may have the right to:

• ✦Access the personal information we hold about you
• ✦Request correction of inaccurate information
• ✦Request deletion of your personal information
• ✦Opt out of marketing communications at any time

To exercise any of these rights, please contact us at the information below.

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Your continued use of our website after any changes constitutes your acceptance of the updated policy.